Insurance Claim Information

Report an Claim

Upon verification of your policy details and claim entitlement, we'll provide you with the necessary claim form(s) to be completed, along with information on the supporting documents we'll need from you in order to consider your claim.

Personal Lines Customers

File a claim online	If you need help going through the steps above, please don't hesitate to ask. Just call our Customer Service helpline
File a claim online Monday-Friday 8am-7pm EST	Beneficiary(ies) of the deceased policyholders who are searching for unclaimed life insurance proceeds can check with us.

Business Insurance Customers

File a claim online	If you need help about your business or need a new business insurance. Just call our Customer Service helpline
Email	HELP US SPEED UP YOUR CLAIM

What You Need

Follow these tips before dropping by so that we have all the information needed to assess your claim straight away.

• Submit Your Notice of Claim
• Complete Your Claim Form(s)
• Prepare Supporting Documents